Return Policy

Exchange policy: 
We do not offer direct exchanges. If you would like a different item, please place a new order and return your original
purchase to us for a refund.

Returns & Refunds:
We want you to love your purchase. If for any reason you are not fully satisfied, you may return your item(s) within 10 days of receipt, provided they are unworn, in their original condition, and accompanied by all original packaging.
All refunds are processed excluding the shipping costs paid.

Return postage of £3.50 will also be deducted from the refund amount.
Refunds will be issued once the returned item has been received and inspected. Once we receive your return, we aim to process it within 7 days. During peak periods, please allow up to 14 days for completion.

Please note that earrings cannot be returned or refunded under any circumstances for hygiene reasons.

Return postage:
All return shipping costs are the responsibility of the customer.
Return postage of £3.50 will be deducted from the refund amount.

How to return:
Complete the Return Form
Our team will review your request and contact you with the next steps.

Cancellations:
If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, cancellations are no longer possible.